Nexora Integrated Services provides multiple service offerings, including technology repair services, tax preparation services, audit representation services (optional add-on), and consulting/administrative support services. Each service category is governed by the terms outlined below.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any updates.

We provide diagnostics, repair, maintenance, cleaning, upgrades, and related services for computers, mobile devices, and other electronic equipment.

While we strive to provide quality service, not all devices are repairable. Diagnostic fees, if applicable, are non-refundable, regardless of repair outcome.

Clients are solely responsible for backing up all data prior to service. Nexora Integrated Services is not responsible for data loss, corruption, or breaches resulting from hardware failure, software issues, or the repair process.

Replacement parts may be new, refurbished, or equivalent. Any warranty provided is limited to the specific repair performed and does not cover unrelated issues, misuse, liquid damage, physical damage, or normal wear and tear.

Devices that are not picked up, claimed, or returned within 30 days of service completion or client notification may be considered abandoned, including mail-in repair devices.

For mail-in repairs, abandonment may occur if the client fails to approve a repair, submit payment, provide return shipping, or respond after reasonable contact attempts.

Where permitted by law, Nexora Integrated Services may dispose of, recycle, or resell abandoned devices to recover costs. Disposal for New York and California residents will comply with applicable notice requirements. Nexora Integrated Services is not responsible for data remaining on abandoned devices..

Nexora Integrated Services operates primarily as an online-based service provider and offers mail-in repair services on a limited basis. Mail-in repairs may be completed using UPS or USPS. Not all mail-in services are processed through a fully integrated shipping system.

Shipping to Us:

Clients are responsible for proper packaging and shipping. When devices are sent outside of our provided or approved shipping process, clients are fully responsible for shipping costs, insurance, tracking, and carrier selection. We strongly recommend using a tracked and insured shipping method.

Nexora Integrated Services is not responsible for loss, theft, or damage occurring during transit when devices are shipped independently.

Shipping From Us:

Return shipping costs and methods will be disclosed prior to service completion. Once a device is transferred to UPS, USPS, or another carrier, we are not responsible for carrier delays, loss, or damage.

Risk of Loss:

Risk of loss transfers to the client once the device is handed to the carrier for return shipping.

Inspection & Authorization:

Devices are inspected upon arrival. Repairs will not begin until approval and payment authorization are received.

Unserviceable Devices:

If a device is determined to be unrepairable, diagnostic fees, shipping costs, and insurance fees are non-refund­able.

We provide tax preparation services based solely on information supplied by the client. We do not provide legal advice, tax law interpretation, financial planning, or investment advice unless explicitly stated in writing.

Certain services, including audit representation, may require additional agreements or disclosures prior to engagement.

Clients are responsible for providing complete, accurate, and truthful information and for reviewing all tax returns prior to filing. Nexora Integrated Services is not liable for penalties, interest, or audits resulting from inaccurate or incomplete client information.

Nexora Integrated Services may offer audit representation services as an optional, separately billed add-on, subject to eligibility and a written agreement.

Audit representation may include assistance with responding to IRS or state tax authority notices, document preparation, and limited communication support, only within the scope expressly agreed to in writing.

Audit representation is not included in standard tax preparation fees.

We do not guarantee outcomes of audits, examinations, or inquiries. Services are provided based on information supplied by the client, who remains responsible for the accuracy and completeness of all information.

Where required by law, audit representation services comply with IRS Circular 230 and applicable state regulations. Matters exceeding permitted scope may require referral to a licensed attorney or CPA.

Timely filing depends on client responsiveness. We are not responsible for missed deadlines caused by late, incomplete, or inaccurate submissions.

Tax preparation and audit representation fees are non-refundable once work has begun, except where prohibited by law.

Clients may elect to pay tax preparation and related service fees by authorizing payment from their income tax refund, where permitted by law. When this option is selected, the client authorizes Nexora Integrated Services to receive the applicable portion of the refund solely for the purpose of deducting agreed-upon service fees. Refund-based payment arrangements are subject to IRS rules and processing timelines, applicable third-party processor or bank requirements, and any delays, offsets, or adjustments made by federal or state tax authorities. Nexora Integrated Services does not guarantee refund amounts, timing, or approval and is not responsible for delays, reductions, offsets, or denials imposed by tax authorities. If a refund is delayed, reduced, or not issued, the client remains responsible for payment of all agreed service fees.

Refund disbursement may be provided through direct deposit, ACH transfer (when payment is made through a tax refund), or a prepaid, reloadable debit card issued by a third-party financial institution. All debit cards are issued, administered, and governed solely by the issuing financial institution and are subject to that institution’s terms, conditions, and fee disclosures. Nexora Integrated Services does not issue debit cards and does not control card availability, fees, access, or disbursement timing.

We provide general consulting and administrative assistance, including help with written communications, document organization, form assistance, and general guidance based on client direction.

Consulting services do not constitute legal advice, legal representation, tax law advice, or financial advice. We are not attorneys, CPAs, or licensed financial advisors.

All consulting and administrative assistance is provided based on information and instructions supplied by the client. Clients remain fully responsible for the accuracy, legality, and final use of any documents, communications, or materials prepared with our assistance.

Nexora Integrated Services does not contact courts, government agencies, or third parties on behalf of clients unless explicitly agreed to in writing and legally permitted.

Consulting fees are non-refundable once services have begun, except where required by law.

All fees must be paid as agreed prior to service completion. Pricing may change without notice. Non-payment may result in service refusal or suspension.

These Terms comply with applicable U.S. federal consumer protection laws, including FTC regulations.

• New York residents retain all rights under New York General Business Law.

• California residents retain all non-waivable rights under the California Consumer Legal Remedies Act (CLRA) and Business & Professions Code.

Nothing in these Terms limits rights that cannot be waived by law.

To the fullest extent permitted by applicable law, Nexora Integrated Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of our services, including but not limited to loss of data, loss of income, loss of business, or delays, even if advised of the possibility of such damages.

For all services provided, Nexora Integrated Services’ total liability, whether arising in contract, tort, negligence, or otherwise, shall be strictly limited to the amount paid by the client for the specific service giving rise to the claim. Under no circumstances shall liability exceed the fees paid for that service.

Nothing in these Terms limits liability where such limitation is prohibited by applicable federal, New York, or California law.

All content on this website and all materials provided by Nexora Integrated Services, including but not limited to text, graphics, logos, service descriptions, pricing structures, workflows, documents, templates, forms, software tools, website design, and digital materials, are the exclusive property of Nexora Integrated Services or its licensors and are protected by applicable intellectual property laws.

Nexora Integrated Services grants visitors a limited, non-exclusive, non-transferable, and revocable license to access and use this website and its content solely for informational purposes and for engaging services offered by Nexora Integrated Services. This license does not transfer ownership or grant any intellectual property rights.

The name Nexora Integrated Services, associated logos, branding elements, and service names are trademarks or service marks of Nexora Integrated Services, whether registered or unregistered. Nothing on this website grants any right or license to use such trademarks without prior written consent.

Users agree to use this website and services only for lawful purposes. You may not copy, reproduce, scrape, modify, republish, distribute, resell, sublicense, or commercially exploit any website content, materials, services, or deliverables without prior written consent from Nexora Integrated Services.

Services, materials, advice, documentation, and deliverables are provided solely for use by the individual or entity that purchases or receives the services and may not be redistributed, resold, or repackaged for third parties without authorization.

This restriction does not limit a client’s right to use completed services for their intended personal or business purposes.

Client information is handled in accordance with our Privacy Policy. Nexora Integrated Services takes reasonable measures to protect client information and maintains confidentiality as required by applicable federal and state laws. Tax-related information is handled in compliance with IRS regulations and applicable privacy and confidentiality requirements. Nothing in these Terms permits the disclosure of information where such disclosure is prohibited by law.

Nexora Integrated Services reserves the right to restrict use of this website or refuse services to any individual or entity that violates these Terms & Conditions, misuses website content, or engages in unauthorized or prohibited conduct.

These Terms & Conditions shall be governed by and construed in accordance with applicable United States federal law. To the extent state law applies, these Terms shall also be governed by the laws of the State of New York and, where applicable based on the client’s residence or transaction, the laws of the State of California, including applicable consumer protection statutes.

For clients located in the European Union, these Terms shall be interpreted in compliance with applicable European Union laws and regulations, including mandatory consumer protection and data protection requirements. Nothing in these Terms limits rights that cannot be waived under applicable federal, state, or EU law.

For questions regarding these Terms & Conditions or our services, you may contact:

Nexora Integrated Services

🌐 www.nexoraintegratedservices.com

📞 920-313-0670

✉️ contact@nexoraintegratedservices.com